Follow the guide below to re-enable or re-install the Zoom for Outlook Plugin within the Outlook desktop app on both Windows & Mac devices.  Please scroll down to the bottom of the page for Mac instructions.

Windows - Outlook Desktop App

1. Within the desktop app, select 'File' in the upper left-hand corner:

2. Within File, select 'Options':

3. Select 'Add-ins' on the left side, then select 'Go' to the right of Manage: COM Add-ins:

4. Once the COM Add-in list loads, you should see the Zoom Outlook Plugin unchecked, select the checkbox to enable it:

**If you do not see the Zoom Outlook Plugin listed, please follow the steps below, otherwise proceed to step 5**

A. Locate the icon titled 'Self Service' on your Desktop and launch it:

B. Within the list of Self Service software, locate the Zoom Outlook Plugin and select 'Update': C. Once the install has finished, close Outlook completely and relaunch it, then start back at Step 1. 

5. Once the checkbox is selected, select 'OK':

6. Navigate to your calendar on the left-hand side, and then select 'New Appointment':

7. Select 'Settings' in the top ribbon:

8. Once the settings panel launches, make sure to select 'SSO' from the sign in options:

9. Type payscale (all lowercase) into the URL field and then select 'Continue':

10. This will redirect to Okta to complete sign-in, if prompted enter your Okta username and password:

11. You should now be signed into the Zoom for Outlook Plugin, and the option to add a Zoom Meeting should be displayed within your Outlook meeting window panel! 🎉

Mac - Outlook Desktop App

1. Within the desktop app, select the three-dot ellipsis and select 'Get Add-ins':

2. Search for the Zoom for Outlook Extension, and then select 'Add':

3. When prompted for the License terms and Privacy policy, select 'Continue':

4. Navigate to your calendar, and select 'New Event':

5. Select the Zoom icon from the top ribbon, and then select 'Settings':

6. Once the settings panel launches, make sure to select 'SSO' from the sign in options:

7. Type payscale (all lowercase) into the URL field and then select 'Continue':

8. This will redirect to Okta to complete sign-in, if prompted enter your Okta username and password:

9. You should now be signed into the Zoom for Outlook Plugin, and the option to add a Zoom Meeting should be displayed in the Zoom ribbon dropdown shown below! 🎉